data protection

From 25 May 2018 we will follow the new guidelines of the European Union’s General Data Protection Regulation.

  • Data protection and security

We take the protection of your data seriously. That's why we comply with the law.

We will treat your data confidentially. It is also important to us to explain what data we store and how we use it.

Please read the following information, which will inform you about how we handle your data. We reserve the right to adapt the content of this data protection policy from time to time in order to ensure protection in the future, particularly in line with new legal requirements or technical developments. We therefore recommend that you review our information and notes on data processing at regular intervals.

  • Personal data
  1. We only collect, process and use your personal data with your consent or if a legal provision allows this. We will only collect, process and use personal data that is necessary for the implementation and use of our services and that you provide to us voluntarily.
  2. Personal data includes all data that contain information about the personal or factual circumstances of a specific or identifiable person. This includes, for example, the name, email address, home address, gender, and telephone number. We need this data, for example, for orders or reservations. The other personal data is not registered.
  • Purposes of collecting personal data.

We need your personal data for the following purposes:

  1. To process your orders (your name and title, your email address, home address, delivery address. Payment details only for banking purposes.
  2. To answer your questions (your email address, your home address, if applicable your telephone number); To create your customer account as a personal profile so that you can, for example, conveniently log in with your chosen user name and password on future visits to the website;
  • Collection and processing of data.

When you register for the newsletter, your email address will be used for N-Track Modellbau's own advertising purposes until you unsubscribe from the newsletter. We store:

  1. Your shopping cart in the shop
  2. session
  3. Session ID
  • Data security.
  1. We have set up organizational and technical security measures to protect your data, in particular against loss, manipulation or unauthorized access. We regularly adapt our security measures to ongoing technical developments. Intensive information and training of our employees as well as their commitment to data confidentiality ensure that your data is treated confidentially. Our security measures also include occasionally asking you for proof of your identity, particularly when contacting our customer service by telephone.
  2. We urge you to take every precaution possible to protect your data while you are online. Make it a habit to change your password frequently. We recommend that you use a combination of letters, numbers and special characters in your password and that you ensure that you use a secure, SSL-enabled browser to surf the Internet. Whenever possible, log off completely after you have finished using a computer that is not your sole use and do not share your password with anyone else.
  3. On all websites where personal information is provided, e.g. in the "Shopping Cart" and "My Account" areas, we use the industry standard SSL (Secure Sockets Layer) to encrypt your data. With SSL encryption, your data is so alienated before being transferred to our server that it cannot be reconstructed by third parties. This ensures the confidentiality of your information and your payment details when making transactions over the Internet.
  • Consent, revocation and provision of information.
  1. If you have given us your consent to use, process and transmit your personal data for marketing and market research purposes, e.g. for sending electronic newsletters, you can revoke this consent at any time without observing a specific form or notice period with effect for the future.
  2. You can object to the use of your personal data at any time.
  3. Furthermore, you have the right to obtain information about your data stored by us free of charge at any time and, if applicable, the right to correct, block or delete this data.
  • Security.

We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation and unauthorized access. All of our employees and service providers working for us are obliged to comply with the applicable data protection laws. Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security precautions are subject to a constant improvement process and our data protection declarations are constantly being revised. Please ensure that you have the most recent version.

Regulation (EU) 2016/679